Receptionist/Switchboard Operator

Reference Number
07/07/2026/65/71
Description
 

Are you vibrant, energetic and passionate about customer service? Would you like to be part of an organisation that saves lives?

The Western Cape Blood Service is responsible for providing a safe and sufficient blood supply to the Western Cape, and our dynamic Marketing and PR Department is dedicated to ensuring optimal blood collections on a daily basis.

The position of the Receptionist/Switchboard Operator is situated at our Head Office, in Pinelands, and you are the first point of contact for visitors, staff, donors and stakeholders.

A vacancy exists for a Receptionist/Switchboard Operator (Grade B2)

Purpose:

Greet visitors at our Head Office and direct them to the appropriate individuals
Maintaining a professional reception area
Manage switchboard operations, including call routing, message taking, announcements, and general telephone support.
Assist with reporting, data capturing, departmental administrative support, and campaign-related administration
 
Requirements
Requirements:

Matric Certificate
One year of reception/switchboard experience
Computer literate
Good interpersonal skills
Excellent telephone skills and etiquette
Speak and write in English. (A second language, Afrikaans or Xhosa, would be advantageous).
Call Centre experience is advantageous.
Professional appearance and customer-focused attitude
 

Western Cape Blood Service is an equal opportunity Employer; preference will be given to suitably qualified disabled candidates. Please visit our website career section to apply: www.wcbs.org.za

Please note that no emails or hand-delivered applications will be accepted.   

Should you not receive feedback within 4 weeks of submitting your application, please consider this as unsuccessful.

Closing date: 14 July 2026
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
Yes
Location
Western Cape