Position: Retail Store Assistant

- Grassland Junction

- Pietermaritzburg (New Store)

Company: Dis-Chem Pharmacies Limited

Location: Pietermaritzburg, KwaZulu-Natal

Job type: Permanent

Industry: FMCG

Closing date:
06 August
2026

Dis-Chem Pharmacies’ Grassland Junction

- Pietermaritzburg (New Store) has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be to assist with the overall management of the store to ensure, operational and administrative

duties
are performed as per the standard policy and procedure.

Minimum

Requirements:

Essential:

- Grade 12 / Matric

- Basic computer skills (Word, Excel and Outlook). SAP.

- Retail

experience

Job Specification:

- Manage and report all customer complements and complaints to management.

- Establish a professional relationship with customers.

- Ensure all customer stock queries are dealt with and resolved.

- Maintain effective external communication with customers when they require feedback.

- Assist customer with any

enquiries

and refer customers to the appropriate departments where applicable.

- Adhere to the customer turnover per hour rate as per

company

benchmark.

- Manage the shorts and overs at the point of sale, including the floats.

- Manage refund and return transactions.

- Ensure that back shopping and returned goods are handled correctly.

- Verify and review deliveries and invoices for total accuracy.

- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.

- Manage and control high risk stock

- Prepare the run reconciliation on a daily basis.

- Prepare, order and receive the branch change

requirements

to ensure cashiers have enough change to ensure the best customer service levels.

- Maintain effective liaison between relevant parties.

- Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies

Essential:

- Retail administration and operational knowledge

- Team player, good customer relations

- Leadership and management

skills

- Trustworthy and honesty

- Ability to work under pressure

- Deadline driven

Special conditions of employment:

- South African citizen

- MIE, clear criminal and credit

- Driver’s license and/or own reliable transport

Remuneration and benefits:

- Market related

salary

- Medical aid

- Provident fund

- Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE

CLOSING DATE
CONSIDER YOUR

APPLICATION
AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.