Company: Hyundai Automotive South Africa
Location: Bedfordview, Gauteng
Closing Date
2025/07/25
Reference Number
MOT250718-11
Job Title
Fleet Administrator
Branch/Department
Hyundai Head Office
Job Type Classification
Permanent
Location – Town / City
Bedfordview
Location – Province/Area
Gauteng
Location – Country
South Africa
Job Description
Hyundai Automotive South Africa Pty Ltd is seeking a proactive and detail-oriented Fleet Administrator to join our Head Office team. The successful candidate will be responsible for executing all administrative and clerical activities within the Fleet department. This role ensures accurate data management, compliance with internal processes, and a high level of support to internal clients.
Specific Role Responsibilities
Process
Contribute to and assist in the accurate and timely effective administration of the organisations fleet management in line with relevant processes and procedure.
Daily data capturing of vehicles off-road (VOR) and obtaining feedback from the dealer network.
Capturing daily parts on backorder
Checking Auto-Line for all parts on backorder
Compiling a daily list of parts assistance and internal arrangements
General administrative tasks within the Fleet After Sales Department
Deliver on agreed performance targets according to set procedures and service level agreements.
Execute work in line with governance and compliance processes.
Identify and apply known solutions to operational challenges and escalate unresolved issues.
Monitor and evaluate operational processes for quality and effectiveness and notify stakeholders accordingly.
Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
Finance
Recording all Fleet goodwill assistance (for tracking cost-related support)
Contribute to efficient operational cost management by suggesting ideas to enhance the cost effectiveness process.
Execute work activities effectively and efficiently in order to maximize efficiencies and reduce unnecessary delays in achieving goals of the office.
Client
Deliver services and/or products that create a culture which aims to meet or exceed customers’ expectations in the business.
Providing weekly feedback to clients on all vehicles off-road, including ETAs for backordered parts and estimated repair completion dates.
Emailing all daily VIN numbers to Fleet customers every Thursday morning, with conclusive feedback on repair progress and ETAs for all backordered parts
Deliver work activities effectively to satisfy customers.
Maintain key stakeholder relationships that enable achievement of operational objectives.
People
Attend learning initiatives to improve work quality and enhance own skills.
Own and live up to company values.
Qualifications and Experience
Minimum of 3 years’ experience in a similar environment
Skills and Personal Attributes
Knowledge of After Sales Fleet & Rental business
Good written and verbal communication skills
Must have advanced Excel skills
Knowledge and understanding of Dealer Management Systems
Must be able to work with MicroCat, Parts Locator, and Auto-Line systems
Punctual in all aspects of the Fleet After Sales business
Proficient in Microsoft Excel and Word
Understanding of warranty policies and procedures
Able to work effectively with all Head Office internal departments
Ability to work under pressure and complete tasks within given timeframes
Strong interpersonal skills to manage client and dealer communications diplomatically
Responsible for compiling weekly and monthly reports
Accurate recording of all Fleet & Rental goodwill assistance
Policy
