ABSA Group
About the job
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The purpose of this learnership is to develop and equip unemployed youth with the practical skills, knowledge, and experience required to succeed in the microinsurance and financial services industry.
As a Microinsurance Sales Consultant Learner, you will contribute to driving financial inclusion by promoting accessible and affordable insurance solutions to underserved communities. The role focuses on building trust with customers, delivering exceptional service, and supporting clients throughout the insurance lifecycle, while gaining hands-on sales and customer engagement experience.
Job Description
Programme Overview
This is more than a learnership, it is a career-building opportunity designed to provide:
Structured theoretical learning and on-the-job training
Exposure to the insurance and financial services environment
Development of sales, customer engagement, relationship building and compliance skills
A pathway into sustainable employment and career growth in insurance sales
Key Responsibilities
Promote and sell microinsurance products to individuals and communities
Build trust and maintain strong client relationships through exceptional customer service
Recommend suitable and affordable insurance solutions.
Assist clients with applications, policy queries, and claims processes
Ensure all activities comply with regulatory and company requirements
Participate in community outreach, awareness campaigns, and educational initiatives
Accurately capture client information and maintain detailed records
Meet learnership performance and sales targets
Continuously develop product knowledge and sales techniques
Key Competencies & Skills
Ability to engender trust quickly with diverse customers and community groups
Strong customer service orientation and empathy
Detail-oriented with strong administrative accuracy
Excellent verbal and written communication skills
Persuasive and influencing skills
Ability to learn quickly and adapt in a fast-paced environment
Strong interpersonal skills and community engagement capability
Basic computer literacy (MS Office / digital platforms)
Minimum Requirements
Matric (Grade 12) – Essential
Diploma or Bachelor’s Degree in Business or related field – Essential
Currently unemployed and not studying
Clear criminal and credit record
Valid driver’s license and access to a vehicle
Willingness to travel within Gauteng and/or KwaZulu-Natal
Preferred Experience (Advantageous)
Previous call centre experience
Exposure to sales or customer service environments
Prior insurance or financial services experience
Behavioural Attributes
Self-motivated and resilient
Goal-oriented with a strong work ethic
Professional and ethical conduct
Passion for helping others and making a social impact
Ability to work independently and as part of a team
What We Offer
Practical work experience in a growing industry
Accredited training and skills development
Mentorship and coaching from experienced professionals
Exposure to community development initiatives
Opportunity to build a career in financial services
Why Join Us
Join a purpose-driven organisation committed to financial inclusion and empowering communities. This learnership provides a unique opportunity to gain meaningful experience while making a real difference in people’s lives by improving access to insurance solutions.
Education
GET Certificate: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
To apply for this job please visit absa.wd3.myworkdayjobs.com.