Sales Learnership

About the job
Role Purpose

To develop theoretical knowledge and practical skills through a comprehensive learnership program which enables professional growth, and fosters a foundation to increased employment opportunities.

Requirements

Requirements:

Matric or NQF 4 qualification.
Successfully completed Mathematics or Mathematical Literacy with a minimum score of 40%.
Passed both English and another South African language with a minimum score of 40%.
Proficient in using computer systems and applications.
Demonstrate a solid understanding of digital tools and technologies.

Skills

Communication skills (written and verbal)
Customer service skills
Data entry skills
Computer skills
Time management skills
Checking skills

Duties and Responsibilities

Process

Participate actively in classroom sessions and practical on-the-job training, aligning tasks with the requirements of the learnership program.
Develop a deep understanding of the company’s products, policies, and procedures, crucial for successful on-the-job training activities.
Compile a comprehensive portfolio of evidence, meticulously prepared for submission to SETA.
Maintain detailed logbooks for work-based learning, ensuring a thorough record of practical experiences.
Successfully complete formative and summative assessments, achieving the required proficiency level.
Demonstrate adeptness in utilising company systems and grasping operational processes, ensuring efficient workflow.

Client

Foster and nurture relationships with clients, internal, and external stakeholders, cultivating a network built on trust and respect.
Adhere to service level agreements for clients and stakeholders, managing expectations effectively.
Provide recommendations for enhancing client service and ensuring fair treatment, proactively improving service quality.
Participate in a culture promoting meaningful relationships, encourage open feedback, and uphold exceptional client service standards.
Monitor and enhance turnaround times and quality standards, swiftly resolving issues to elevate client service delivery.
Drive the achievement of client service delivery goals, aligning with predefined standards for expert advice and service.
Manage client queries efficiently, ensuring accurate resolution and utilising feedback to refine client service and operational processes.

PEOPLE

Building strong relationships and fostering positive expectations among colleagues.
Continuously enhance expertise in industry-specific knowledge, applying it effectively in specialised areas.
Positively influence and support change initiatives.
Encourage a culture of innovation, actively developing, sharing, and implementing new ideas within the team.
Promote a work-centric mindset, emphasising productivity, service excellence, and quality management.
Take ownership of career development, proactively driving personal and professional growth opportunities.Exhibiting the core organisational values consistently

FINANCE

Identify solutions to enhance cost-effectiveness and operational efficiency, driving financial prudence.
Escalate unresolved policy and governance compliance issues, facilitating thorough investigation and resolution.
Participate in risk identification processes, communicating recommendations effectively in relevant forums.

As an applicant, please verify the legitimacy of this job advert on our company career page.-227383768