Momentum
About the job
Role Purpose
This temporary position is aimed at a client focused individual who can deliver quality outputs in accordance with business rules, policies and procedures, whilst at the same time working effectively with people, both internally and externally, until 31 December 2025.
Requirements
A National Senior Certificate is essential (Bachelor’s pass with Mathematics or Mathematical Literacy as a Grade 12 subject is advantageous)
Previous working experience as an Administrator / Data Capturer is highly advantageous
Language proficiency in English and another South African language is essential
Experience working in a client services environment is preferred
MS Office / 365 proficiency is essential
Duties and Responsibilities
Accurately capture new membership applications and changes within the specified service level agreement.
Apply scheme membership rules in terms of underwriting and waiting periods.
Follow-up on outstanding documentation to ensure that members and dependants are successfully registered.
Ensure that the scheme and employer are not unnecessarily exposed to financial risk.
Effectively resolve queries from members, employer groups, service providers and schemes within the specified service level agreement.
Printing and distributing membership welcome packs and cards.
Assisting with quality control initiatives within the team.
As an applicant, please verify the legitimacy of this job advert on our company career page.-346021296
To apply for this job please visit momentumgroupltd.erecruit.co.