Tsebo Solutions Group
About the job
Duties & Responsibilities Skills and Competencies
Financial Administration
Process purchase orders, quotations, and invoices accurately on OnKey.
Monitor daily work orders and track costs.
Prepare monthly invoicing templates and adhere to all financial cut-off deadlines.
Maintain supplier reconciliations, contract documentation, and audit-ready records.
Work Order & Operational Administration
Log, update, and monitor work orders on OnKey.
Assign calls to service providers, track progress, and ensure SLA compliance.
Release, track, and close PPMs monthly.
Follow up on open calls, escalate delays, and support contractor performance monitoring
Customer Service & Client Engagement
Respond to client queries professionally and promptly.
Provide ongoing updates on work order status and ensure client satisfaction.
Resolve issues or escalate when needed.
Reporting & Compliance
Prepare daily, weekly, and monthly reports covering financials, work orders, POs, and PPMs.
Compile monthly variance reports and provide accurate data for internal and client reporting.
Maintain accurate records and ensure adherence to Tsebo and client compliance frameworks.
Compile monthly diesel usage reports for client reporting
To compile any specialized reports as per client requirement
Skills
Financial and business acumen
Knowledge of facilities management, SLAs, helpdesk systems
Excellent communication and organizational skills
Analytical, problem-solving abilities with strong attention to detail
Proficiency in English; additional languages advantageous