Company: RCL FOODS
Location: Durban, KwaZulu-Natal
Closing Date
2025/08/01
Reference Number
RCL250717-11
Company
RCL Foods
Job Title
NAM Assistant (Pick n Pay)
Functions
Customer
Job Type Classification
Permanent
Location – Town / City
Westville
Location – Province
KwaZulu-Natal
Location – Country
South Africa
Job Description
At RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to “We grow what matters” reflects our dedication to nourishing lives, communities, and the future. As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact.
As we continue to grow, we are seeking a talented and motivated individual to join our team as a NAM Assistant within our Growth operating unit.
We are looking for a decisive, efficient and innovative individual with an FMCG background in Account Management support. The purpose of the role is to provide support to the National Account Manager in the smooth running of a portfolio of accounts and ensure that both internal and external customer needs are fully met.
Minimum Requirements
• Matric
• Marketing and sales degree or diploma
• Valid Code EB drivers’ license
• Minimum of 3 years of account management or administration experience
Duties & Responsibilities
• National Account Support
• Assist in developing an ongoing relationship with the national account representatives.
• Understand and communicate the financial implications of all product changes.
• Undertake competitive market research regularly.
• Participate in sales volume forecasting.
• Assist the National Account Manager with the development of the strategy and account plans.
• Execute the strategy through the implementation of volume plans and customer workshops.
• Follow up product listings with selected customers so that initiatives can be implemented.
• Build strong and progressive relationships through all levels with selected customers.
• Turn insight into innovation through new business/product development input and translation of the latest trends and customers’ needs.
• Activate growth plans within the customer’s organization.
• Track/measure the success of growth initiatives (launches/ promotions/activations).
• Monitor and report sales performance by customers.
• Attend corporate meetings with the NAM.
• Develop and maintain relationships with operations and planning staff.
• Manage price files are address related queries.
• Interact with customers by phone, email, and in person.
• Schedule and conduct meetings with customer support personnel weekly as directed by the National Account Manager.
• Conduct regular analysis of customer product assortments.
• Assist in the preparation of presentations to facilitate new product placement and promotional activities.
• Assist in the development and completion of professional sales collateral including, but not limited to, PowerPoint, Excel, Graphs, and Charts.
• Develop the customer account plan for RCL FOODS product categories
• Drive growth through the management of the promotional activity schedule
• Manage customer advertising budget for multiple product categories
• Present and develop customer reviews and implement agreed action plan post customer meetings
• Manage and present all RCL FOODS product innovations to ensure brilliant execution across the customer store base
• Cross-functional category discussion to capitalize on growth opportunities
• Manage and implement the RCL FOODS pricing mandates and ensure pricing and promotional compliance
• Develop and implement a promotional activity schedule across categories that deliver volume and revenue growth
