Company: South African Local Government Association
Location: Durban, KwaZulu-Natal
About the job
Receptionist
Based in Kwazulu-Natal (Durban) – Ref: 25/06/12
Cluster: Operations
Remuneration package: A competitive salary package with benefits
“Our promise to our employees is to give them an opportunity to grow their careers through experiences and connections that inspire them to make an impact”
Reporting to Manager: Strategic Support & Analytics the incumbent’s role and responsibilities shall include the following:
KEY PERFORMANCE AREAS
Ensure that the front desk is professionally managed at all times
Coordinate logistics, boardroom meetings as indicated by requesting units
Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff
Enhance, organise, facilitate and manage external, internal calls and messages from visitors
Screen incoming calls
Assist and support other stakeholders and municipalities with information on their queries
Establish an independent reporting mechanism in respect of frontline tasks
Assist with access control for entry into SALGA office
Monitor and manage visitors at the front desk
Capturing and sending all telephone messages to staff members through the Electronic Messaging System
Updating and monitoring of the telephone list
Any other responsibilities as an when required.
QUALIFICATIONS AND EXPERIENCE
Applicants must be in possession of Matric with experience as a Receptionist, Client / Customer Service
Must have Customer Service / Relations certificate
Worked in an office work environment
Good verbal and written communication skills
Strong interpersonal relations skills
Ability to handle difficult customers
Ability to screen calls and prioritize accordingly
Ability to provide basic information to caller’s
Ability to handle pressure
Multi-tasking
Computer literacy
Culture fit: SALGA desires an individual who will share and buy-in, in our core values, mission and vision, demonstrating a commitment to our ethos beyond just doing the job.
Suitably qualified and experienced candidates must submit a curriculum vitae on the link below:
https://www.cvspaces.co.za/CvSpacesHome/JobDetailsIndex/1560?jobTitle=receptionist
Closing Date: 19 June 2025
NOTE: Communication will be limited to short-listed candidates only. SALGA reserves the right not to proceed with the appointment for any of the vacant position. All appointments will be made in line with the SALGA’S Employment Equity Plan
