Operations Administrator – Durban

Job Description
Key Responsibilities:
Provide administrative support to the Operations team and senior management
Compile, analyse, and maintain operational reports and KPI tracking
Work extensively on Microsoft Excel, managing data, spreadsheets, and reporting
Ensure all operational documentation and compliance records are accurate and up to date
Assist with store communication, coordination, and follow-ups
Support onboarding by preparing employee packs and documentation
Track and monitor attendance, leave, and operational data
Assist with audit preparation and compliance requirements
Coordinate meetings, schedules, and operational activities
Identify and escalate operational issues and inefficiencies

✅ Requirements:
Proven experience in an Operations Administrator / Admin role (QSR or retail preferred)
Strong Excel and reporting skills (non-negotiable)
High attention to detail and strong organisational skills
Ability to work in a fast-paced, high-pressure environment
Strong communication and coordination skills
Ability to manage multiple tasks and meet deadlines
Proficient in Microsoft Office (Excel, Word, Outlook)