Telesales clerk

Reference Number
Telesales1
Description
Interstat stationery, a leading South African stationery supplier established in 1992, known for its unparalleled commitment to supplying a wide range of high-quality stationery products. With an impressive portfolio of over 100 brands and approximately 9,000 products Interstat has grown to become a key player in the stationery retail market. Our dynamic team of around 120 staff members works across 4 branches and 5 state-of-the-art warehouses to ensure that our clients receive nothing but the best.

Interstat Stationery is seeking a motivated and customer-focused Telesales Clerk to join our dynamic sales team in Cape Town. The ideal candidate will be proactive, target-driven, and passionate about building strong customer relationships while delivering excellent service and sales support.
If you thrive in a fast-paced, sales-driven environment and enjoy working closely with customers to grow business opportunities, we encourage you to apply.

Key Responsibilities:
• Build and maintain strong customer relationships through telesales and excellent customer service.
• Generate sales by contacting existing and potential customers telephonically.
• Process customer orders, quotations, and sales accurately on SAGE X3.
• Handle customer queries relating to orders, pricing, deliveries, and products.
• Promote company brands, special offers, and new products to customers.
• Follow up on quotations, back orders, and customer enquiries.
• Assist with sales administration, reporting, and maintaining customer records.
• Liaise with the warehouse and other departments to ensure efficient order processing and delivery.
Requirements
Minimum Requirements:
• Grade 12 / Matric certificate.
• Previous telesales or internal sales experience advantageous.
• Experience within the stationery industry will be beneficial.
• Computer literate with experience on Microsoft Office; SAGE X3 experience advantageous.
• Strong communication, customer service, and interpersonal skills.
• Ability to work in a fast-paced sales environment and meet targets.
• Good administrative and organisational skills.
• Professional telephone etiquette and attention to detail.

Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Western Cape