Company: GALXBOY
Location: Bloemfontein, Free State
Job Description
GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.
To provide high-class customer service and to increase the company’s growth and revenue through sales maximization.
KEY AREAS OF RESPONSIBILITY
Customer Service
Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
Actively and consistently implement upselling and cross-selling techniques to increase UPT, ATV, Conversion and Turnover.
Understand and promote all payment methods including PAYFLEX, PJN, Happy Pay
Representing the brand, adhering to uniform policy and grooming standards, presentable and professional on the sales floor.
Visual Merchandising
Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers
Steam, tag, price, hang, fold, replenish product and optimize space
Understand and follow VM guidelines and practices to maintain a positive shopping experience for all customers
Stock Control
Monitor stock levels on the sales floor and assist with replenishing walls and tables
Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process
Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements
Receive and unbox product timeously when delivered, actively replenish on a daily, weekly and when required
Daily Operations and Housekeeping
Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster
Process customer transactions accurately and efficiently using POS system, cash handling, variance schedule updated, credit/debit card and payment methods
Ensure the cleanliness and tidiness of the store, including organising merchandise, sweeping floors, cleaning displays and surfaces and maintenance of general housekeeping
SKILLS AND PERSONAL ATTRIBUTES
Grade 12
Computer literacy
Higher education (Advantageous)
1 – 2 years work experience preferably in retail environment
Knowledge of retail practices
Demonstrated ability to perform customer service duties.
Leadership skills
