Position: Employee Benefits Administrator

Company: Sygnia Asset Management

Location: Cape Town, Western Cape

Job type: Permanent

Industry: Financial Services

Closing date:
31 July
2026

ROLE

DESCRIPTION:

Sygnia is the fastest-growing multi-management

company
in South Africa. Join this dynamic

company
by becoming a part of their Employee Benefits Administration team as a Retirement Fund Administrator.

DUTIES
AND DAILY

RESPONSIBILITIES:

- Following up of monthly contributions

- Managing data received from clients

- Reconciliation, allocation and investment of monthly contributions within the required turnaround times

- Reporting non-compliance with section 13A as well as issue invoices and follow up payment of late payment interest

- Reconciliation and deduction of risk premiums and fund expenses

- Monitor the bank account for the receipt of individual transfers and/or follow up with the transferor fund if not received within a reasonable timeframe

- Reconciliation, allocation and investment of section 14 and individual transfers received from or paid to other retirement funds when required

- Disinvestment and payment of all types of claims within the required turnaround times (e.g. divorce, death, retirement, etc)

- Checking documentation received for benefits is complete and accurate and following up on outstanding documentation

- Liaising with insurers on risk claims (e.g. disability, funeral, death, etc)

-

Application

s for tax directives to SARS

- Review of administration reports for trustees and or management committees

- Assisting the fund accounting team with their preparation of relevant schedules for audit purposes

- Generate and check the annual benefit statements for accuracy prior to distribution to clients

- Investigating and responding to employer and member queries in a professional manner

- Investigating and responding to queries from the accounting, consulting and other relevant team members

- Working closely with all relevant parties, e.g. internal and external consultants, participating employers, trustees, principal officers, fund accountants, etc

- Assisting with other ad hoc tasks that may arise from time to time

ROLE

QUALIFICATIONS
AND

EXPERIENCE:

- Diploma/Degree Advantageous

- Minimum of 3 years’

experience

in Employee Benefits

- Previous

experience

with umbrella fund administration and/or standalone retirement fund administration

- Working knowledge and

experience
of Everest (administration system) advantageous

COMPETENCIES

REQUIRED:

- Strong attention to detail

- High level of numeracy and accuracy

- Good analytical/ problem-solving

skills

- Good inter-personal

skills

- Good communication skills, both written and verbal

- Proactive individual, who is willing take responsibility and accountability for allocated tasks

- Excellent organisational

skills

- Ability to multi-task

- Ability to work under pressure

- Solid knowledge of the retirement fund industry and legislation