H Systems (Pty) Ltd, a subsidiary of Corialis Group, is a leading service provider in aluminium profiles, systems and accessories to the window, façade, and door manufacturing industry. H Systems (Pty) Ltd is committed to the principles of equal employment opportunity. Suitably qualified job applicants are invited to apply. Job

Description
JOB PURPOSE The core purpose of the role is to sell products to customers, process their orders efficiently, accurately, and promptly, ensuring that sales and gross profit targets are met. The role requires maintaining strong and positive customer relationships. KEY PERFORMANCE AREAS Sales. Customer Service. Administration and Reporting.

SHEQ Integrated Management System control. MAIN

RESPONSIBILITIES
SALES Ensure sales and GP targets are met. Sell stock to customers. Source stock internally to complete customer orders. Maintain a clean back-order report Follow up on back orders to ensure client obtains their stock timeously. Arrange timeous delivery of products with internal or external transport providers.

Source sales opportunities through inbound lead follow-up, telesales, outbound cold calls, and emails. Manage and maintain pricing in line with the

company
pricing requirements. Analyse customers’ sales history on system and identify sales opportunities. Grow existing customer- and new customer base. CUSTOMER SERVICE Always maintain a high level of customer service standards with internal and external customers.

Ensure accurate and timeous communication with Internal customers (Debtors, Procurement, other branches) Resolve customer queries timeously Provide daily feedback to customers on back orders and out-of-stocks. Communication of customer credits to operations to ensure timeous collection. Communicate to customers as required.

Pricelists Discontinuation of stock Promotional stock General notifications ADMINISTRATION AND REPORTING Prepare quotes, sales orders, and invoices timeously and accurately. Ensure the efficient and timeous processing of customer orders. Advising stock availability to customers.

Arranging stock from other branches / procurement if insufficient stock is available. Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement. Ensure accurate payment is received from COD customers as per COD procedure before stock is released. Facilitate credit card/EFT or cash payments.

Ensure data systems are accurate and always updated. Ensure customer information is accurate on system. Review credit limits and request payments as required, ensuring continuous communication to Debtors department. Obtain Credit

application
s. Assist with any other sales related tasks as required by the Office Supervisor or Branch Manager. SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL Ensure adherence to the OHS Act. Take reasonable care for the health and safety of themselves of other persons. Co-operate with the employer to enable prescribed

duties
or

requirements
to be complied with. Carry out any lawful order given and obey the health and safety rules and procedures. Report any unsafe or unhealthy situation to the employer. Report any incident to the employer. Comply with health and safety processes. Participate in any Integrated Management System activities as required.

Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility. Ensure adherence to all

company
policies and procedures. Always maintain a high level of customer service levels standards. Ensure the Sales Department maintains and complies with standards of health and safety, and hygiene always. Job

Requirements

QUALIFICATIONS
Grade 12 with at least 1 or 2 additional short course certifications. EXPERIENCE 1 years’

experience
in a similar position. 3 years’

experience
in a sales environment KNOWLEDGE

REQUIREMENTS
Computer literacy with Proficiency in MS Excel at a basic level. Proficient in SAGE / Pastel Evolution, or similar, at an intermediate level. A thorough practical knowledge of best practices in sales processes. Awareness and understanding of the ISO Standard

requirements
relevant to the position. SKILL

REQUIREMENTS
Quoting and invoicing. Excellent organizational

skills
and attention to detail. Ability to work diligently in a pressurised and fast-paced environment. Excellent verbal and written communication

skills
to effectively engage with clients, understand their needs, and articulate the value proposition of the product being sold. Customer-focused and able to build strong relationships with customers.