iStore South Africa
Job Description
We have an exciting opportunity for a Campaigns & Content Assistant to join our eCommerce team and support the delivery of our campaigns and content programme. This is a fantastic entry-level role for someone passionate about digital marketing and eCommerce, offering broad exposure to campaign planning, content production, and performance reporting in a fast-growing, international business.
Key Responsibilities
Support the Campaigns Coordinator and Conversion Manager with the day-to-day administration and coordination of campaigns across all markets.
Track and manage campaign assets, ensuring all creative materials are organised, correctly filed, and delivered to the relevant teams on time.
Assist in the preparation of campaign briefs, presentations, and supporting documentation across web & app where applicable
Maintain and update the campaigns calendar, flagging any scheduling conflicts or risks to the Co-ordinator.
Compile weekly and monthly performance reports, pulling data from relevant platforms and presenting it in a clear, consistent format.
Maintain dashboards and reporting trackers, ensuring all metrics are up to date and accurately reflect live campaign performance.
Assist in the setup and quality checking of promotion codes, ensuring they are correctly configured and live ahead of campaign launch dates.
Support the production of promotional performance reports, pulling code usage and conversion data to help the team evaluate campaign effectiveness.
Liaise with internal teams to chase outstanding assets, approvals, and deliverables, keeping campaigns on track.
Support the onboarding of campaigns for new country markets, assisting with content coordination and localisation tasks as required.
Support greater team in executions for key campaign periods. This may include product listings and image optimisation.
Key Performance Areas
On-time delivery and accuracy of asset tracking across campaigns
Turnaround time and quality of brief and admin support
Accuracy and timeliness of reporting and dashboard maintenance
Responsiveness and feedback from coordinator and conversion manager
Compliance with campaign tools, workflows, and SOPs
Reporting for campaign and CRO initiatives
Progress against onboarding milestones and personal development goals
Skills & Experience Required
Some experience in a marketing, content, or administrative support role (internship, placement, or entry-level considered)
Strong organisational skills with excellent attention to detail
Comfortable working with data and producing clear, accurate reports
Good written communication skills and a professional approach to stakeholder interactions
Ability to manage multiple tasks and deadlines in a fast-paced environment
Proficient in Microsoft Office or Google Workspace (particularly Excel/Sheets and PowerPoint/Slides)
A positive, can-do attitude and eagerness to develop within an eCommerce environment
Desirable
Exposure to eCommerce or digital marketing platforms
Familiarity with project management tools such as Asana, Monday.com, or Trello
Interest in campaign analytics and conversion optimisation