iStore South Africa
Job Description
We are seeking a motivated and organised Product Assistant to support our eCommerce product team as we scale into new markets. This is an excellent opportunity for someone looking to build a career in eCommerce, with hands-on exposure to product listing, SEO, and category management. You will play an important operational role in keeping our catalogue accurate, well-optimised, and ready for growth.
Key Responsibilities
Create and maintain product listings in line with brand standards, ensuring all content is accurate, complete, and consistently formatted.
Support the optimisation of product titles, descriptions, and metadata to improve SEO relevance and on-site discoverability.
Assist in the creation and management of site categories, including tagging, taxonomy, and ensuring products are mapped to the correct classification.
Conduct regular data quality audits, identifying and resolving errors, duplicates, or missing information across the catalogue.
Assist the Product Co-ordinator with new market onboarding tasks, including content localisation and bulk upload preparation.
Maintain adherence to listing operating procedures and style guides, flagging inconsistencies and contributing to process improvements where relevant.
Support the wider product team with ad hoc tasks as the business scales and new requirements emerge, including but not limited to reporting.
Key Performance Areas
Volume and accuracy of listings created or updated
SEO optimisation rate across titles, descriptions, and metadata
Category creation quality and tagging consistency
Speed and accuracy of data error resolution
Compliance with listing processes and style guides
Productivity output against weekly and sprint targets
Skills & Experience Required
1+ years of experience in an eCommerce, digital content, or product administration role (internship or placement experience considered)
Good understanding of basic SEO principles as they apply to product content
Strong attention to detail and a methodical approach to data management
Comfortable working with spreadsheets and content management systems
Ability to manage repetitive tasks at volume without compromising on quality
A proactive attitude and willingness to learn in a fast-paced environment
Desirable
Exposure to eCommerce platforms such as Shopify or Magento
Experience with bulk product upload processes or data feed management
Interest in international eCommerce and multi-market operations
Portuguese or French language skills (spoken and/or written) are not required but would be a distinct advantage given our market expansion plans