Position: Sales Assistant

Company: Ares Holdings

Location: Pretoria, Gauteng

Job type: Permanent

Industry: Retail

Closing date:
11 August
2026

Birkenstock Brookyln is looking for a Sales assistant to join their team.

Company

Values:

- We commit to the wellbeing of our team.

- We work with a positive attitude.

- We believe in our team.

Responsibilities:

Customer Service & Sales

- Acknowledge every customer within 30 seconds.

- Deliver excellent customer service to every customer following the Birkenstock customer service procedures.

- Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.

- Close the sale & secure add on sales.

- Invite your customer to back & turn them into Birkenstock fans.

- Monitor your daily sales against your individual budget every few hours.

Inventory

- Replenish footwear, apparel and accessories from the storeroom daily.

- Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.

- Ensure stock entries in the POS systems are accurate.

- Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System

- Process customer orders.

Daily Operations

- Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.

- Assist the manager with open and closing the store.

Training

- Your training is your responsibility.

- Ensure you are allocated a buddy initially & that you learn from them.

- You must attend quarterly training sessions & complete the assessments.

- Ensure you receive monthly feedback from your manager.

- Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.

- These are essential as they will determine your eligible for promotions.

Merchandising

- Observe the store & maintain stock presentation in accordance to the Birkenstock standards.

- Ensure sizes are replenished.

- Assist the team to change the windows/ Mannequins fortnightly.

- Ensure POS materials are stored in the area to avoid damage.

- Grade 12 or Equivalent

- Min. 6 months customers services

experience

- Birkenstock knowledge advantageous

- Able to work flexible shifts.

Perks & Benefits

- You get to work for a rapidly expanding distributor with aspirational brands.

- Comprehensive health benefit

- Quarterly Uniform allowance

- Staff discount (50% off for you and your family across all the brands within the group)

-

Company

performance incentive scheme

- Long-service incentives

- Holistic Employee Wellness programme

- The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your

application
as unsuccessful.